Frequently Asked Questions
Bonchon FAQs: Everything You Need to Know About Our Menu, Gift Cards and More
Welcome to our Bonchon FAQs page, where we’ve compiled answers to some of the most common Bonchon questions from our valued guests. Whether you're curious about our menu, want to learn about our gift cards, or have other inquiries about our delicious Korean Fried Chicken, we’ve got you covered! From how and why some items occasionally make a timely exit from the menu, to how you can easily purchase and use a Bonchon gift card, you'll find all the details right here. Take a look through our FAQs and get all the information you need for an unbeatable Bonchon experience.
Menu FAQs
Why are some items occasionally removed from the menu?
Some of our menu items are meant to be enjoyed seasonally, so they make a timely exit at the end of their planned run. Other times, a dish might be removed because it didn't inspire the same excitement from our guests as other options have. This allows us to introduce fresh menu items. Lastly, we may remove an item to streamline our kitchen operations. If a dish is too complex, it can cause your wait to be longer than we would like, and no one wants that. Our goal is to make sure your experience with Bonchon is delicious, enjoyable, and packed with the crispy crunch you crave.
Why are some wings or strips larger than others?
The size of chicken wings and strips can naturally vary, thanks to the way chickens are raised. As for chicken strips, they are typically cut from the chicken breast, and the thickness of the cut will often cause a little variation in the strip's size. No matter the size, every piece is cooked to crunchy perfection for that signature Bonchon Crunch.
What are your recipes?
Our culinary experts in South Korea craft all of Bonchon’s proprietary recipes. From our sauces to our signature Korean comfort foods, every dish is the result of years of tradition, and passion. This commitment to authenticity gives every bite the rich, savory, and unforgettable experience that is uniquely Bonchon.
Where can I find nutrition information?
We’ve made our nutrition information easy to find.
Do you offer catering?
We do! Bonchon is here to make your next family gathering, office event, or party an unforgettable feast. Our catering options bring bold flavors and satisfying crunch to your door.
Are your sauces available for purchase?
Our signature Soy Garlic and Spicy sauces are so good, we wish we could bottle them up for you to take home. However, we don’t currently sell our sauces in retail spaces. But don’t worry, you can still experience the irresistible flavor every time you visit one of our locations.
Online Ordering FAQs
Can I add special instructions to my order?
We try to make the Bonchon experience as customizable as possible, but when it comes to online ordering, we can only offer a few options such as extra cheese or removing certain ingredients. Unfortunately, we do not accept individualized instructions for online orders.
How do I find a restaurant near me?
With over 145 stores in the U.S. alone, Bonchon is never too far away. Just type your zip code into our restaurant locator or search your area on our interactive map to find the crunch you crave.
What are the current specials or promos?
To stay on top of all Bonchon’s exciting specials, promotions, and news, join our Crunch Club. Get the scoop on all things crunchy and delicious.
Careers FAQs
How do I apply for a job at a restaurant?
Ready to join the Bonchon family? Simply go to our Careers page, select your state from the drop-down menu, then choose the location you would like to work at. From there, you can explore the available opportunities and apply for the perfect position. We can’t wait to meet you!
How do I apply for a job at your Restaurant Support Center?
If you’re looking to be a part of our Restaurant Support Center team, go to our Corporate Careers page. Click the View Current Opportunities button to explore available roles and apply once you’ve found the perfect opportunity.
What should I do if the job I’m looking for isn’t listed?
Even if the position you're looking for isn’t listed, we encourage you to check back often. Bonchon is a growing brand, and we love meeting talented people who share our passion for great food and amazing service.
Gift Card FAQs
How do I buy a gift card?
Looking for the perfect gift? A Bonchon gift card is the answer! You can purchase physical gift cards at any of our locations or send a digital gift card online. It’s the best way to share the gift of Korean Fried Chicken with friends and family.
How can I use my gift card?
Using your Bonchon gift card is easy. Whether you’re visiting us in person or ordering online, simply present the card at checkout or enter the card details when paying online to enjoy our delicious Korean Fried Chicken or any of our other delectable menu items.
How can I check my balance?
Keep track of your gift card balance with ease. Visit our gift card page, click on the “Check Balance” button, enter your card number, and your balance will be displayed.
Company Info FAQs
Where is Bonchon headquartered?
Although we were founded in Busan, South Korea, Bonchon’s current home base is in Dallas, Texas.
Does Bonchon offer franchise opportunities?
Yes, we do! If you’re looking to bring the crispy, crunchy deliciousness of Korean Fried Chicken to your community, you can explore our franchise opportunities.