JOB TITLE: Franchise Development Coordinator

DEPARTMENT: Sales & Development

REPORTS TO: Director of Franchise Development

LOCATION: Dallas, Texas

ABOUT US

Bonchon is an international restaurant concept known for our delicious, signature Korean double-fried chicken. Our 340+ restaurants are in 8 countries around the world and both our fan base and number of restaurants are growing rapidly. We have 100+ locations in the US and our domestic growth rate is one of the best in the industry.

ROLE OVERVIEW

The Franchise Development Coordinator will work directly with the Franchise Sales and Development team to achieve efficient completion of daily franchise operations. The Franchise Development Coordinator will contribute to the success of new store openings through management of office and administrative duties. The Coordinator will be responsible for monitoring the department’s inbox and calendars, processing expenses, scheduling meetings, assisting with DocuSign management and the preparation of franchise presentations. The Franchise Development Coordinator must be able to multi-task, problem solve, be highly organized, and develop relationships. This position requires ability to work with all members of the franchise sales and development team, other corporate departments, and Bonchon franchise partners. The Franchise Development Coordinator will report to the Senior Vice President of Franchise Development.

DUTIES & RESPONSIBILITIES

  • Coordinate departmental emails, schedules, and meeting correspondences
  • Assist with managing department travel schedules and budget spreadsheets
  • Perform data entries for internal systems
  • Complete travel logs and reporting for SVP property tours
  • Coordinate sales events for tradeshows and booths
  • Maintain contact list for properties, owners, and GMs
  • Update Company organization chart
  • Coordinate with Operations and Training teams for NSOs
  • Manage NSO calendar and reporting
  • Coordinate with Sales team assisting with completion of FDDs
  • Assist Interior Designer with coordination for NSOs and new office opening
  • Assist with planning and logistics for various corporate events and meetings
  • Maintain vendor contracts and contacts
  • Manage all signed documents through DocuSign
  • Maintain filing and e-filing system
  • Perform administrative tasks for Human Resources department
  • Act as liaison for building management for repairs, emergencies, safety, and maintenance
  • Manage office by greeting visitors, inventorying, and restocking supplies

SKILLS & REQUIRED EXPERIENCE

  • Bachelor’s Degree (Business, Management, or Communications is preferred)
  • 3-5 years of administrative experience (franchise experience is preferred)
  • 2 years of experience supporting the executive level
  • Ability to effectively multi-task and operate with little or no supervision in a fast-paced environment
  • Ability to work with all outside vendors, corporate departments, and franchise partner
  • Ability to take on ad-hoc projects as assigned in addition to regular duties
  • Strong customer service and attention to detail
  • Excellent follow up and organization skills
  • Excellent verbal and written communication and reporting skills
  • Candidate must be goal-oriented and self-motivated with excellent relationship building skills
  • Proficient in Microsoft Office
  • DocuSign and SAP experience is preferred
  • Ability to travel if needed

PERKS & BENEFITS

  • Bonus Eligible
  • Medical, vision and dental insurance
  • Simple IRA with a company match
  • Competitive vacation and sick time
  • Discounts on Bonchon orders and local business

Bonchon Franchise, LLC is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

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